Outsourcing your call handling can seem daunting, but at Phoneta, we strive to make the process as seamless as possible for your business, staff, and customers.

Here’s how it works:

1. Get in Touch: Reach out to our team, and we’ll guide you through the sign-up process. We’ll assess your needs, create bespoke protocols for your business, and provide you with a dedicated divert number.

2. Set Up the Divert: You can either set up the divert yourself or work with your phone company to arrange it. Once the divert is active, we’ll start answering your calls.

3. Manage Your Calls: You have full control over when we handle your calls. Some businesses divert all calls to us, while others prefer to have us answer calls only after a certain number of rings. You can adjust the number of rings or turn the divert on and off as needed, knowing we’re always ready to answer when you can’t and take the necessary details for follow-up.

4. Customer Experience: Your customers will be assured that they’ve reached someone representing your business and can expect a follow-up call.

With Phoneta, you can ensure your customers are always attended to, contributing to a positive experience for both your customers and your business.