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Phoneta's call answering service has been a massive benefit to our business. Whether we are busy on shoots, in meetings or even on holiday, they make sure we never miss a call. Clients have commented on how professional the call handlers are and the service has meant that we have won time-sensitive projects that we would have missed had we not had it. It also helps to filter out spam calls, giving us more time to spend concentrating on making great content. I couldn't recommend it more.
Bull & Wolf Film Co.
I began using Phoneta nearly two years ago to cover my calls while I was away on holiday and as a trial as I thought I didn't miss any calls or the voicemail would pick them up, how wrong I was! They did such a great job that I have used them ever since! It is reassuring to know that if I am in a meeting, on holiday, or just don't have reception that my calls are covered. Everyone at Phoneta who takes the calls are all so very courteous, professional and accurate with the information they pass on. Customers and clients who are calling me are reassured that the messages will be actioned and as soon as possible by speaking to a person and not a voicemail. I would highly recommend using Phoneta!
"Phoneta are an excellent company to do business with. They go above and beyond to find out how they can help you and produce some fantastic solutions that I wouldn’t have thought of and it works!! Phoneta are an excellent company to do business with. They go above and beyond to find out how they can help you and produce some fantastic solutions that I wouldn’t have thought of and it works!! I would highly recommend having a conversation with them as you never know what solution they can come up with to a problem you never knew you had !"
Cornwall Coaching Ltd
Setting Phoneta up was so easy and they were very helpful. They answer the phone just the way I would want it done – very warm, friendly and professional. Its like having a very polished person at your reception desk. I highly recommend Phoneta.
Greyfriars Estate Planning
Phoneta have only recently taken over as the telephone answering service for Sekoya Specialist Employment Services and they have been absolutely faultless. Their service is second to none and their staff are brilliant with our clients who are often distressed. If there was one business that would put you to the test it is ours and you hit the mark and indeed exceeded expectations. I cannot recommend Phoneta enough.
We can’t thank Phoneta enough for their help and quick set up at the start of the COVID-19 crisis. This has been invaluable for us at The Will Centre and The Probate Centre, helping us to deal with calls as our staff was reduced substantially due to furlough 🌟 🌟 🌟 🌟 🌟
The Will Centre