***We have a winner***

Congratulations to Tamsin Chapman for correctly guessing where our new billboard is positioned outside the train station in Truro.

We thank you all for entering. We will have more competitions coming up soon.



Win £25.00 Amazon Voucher with Phoneta

Competition details for your chance to win by telling us where you have seen our new Billboard.

Pop on to our Facebook page and like, share and comment where you think our billboard is located.


The Prize is a voucher worth £25.00 from Amazon.

This competition is being run by Phoneta Ltd, Carn Brea Business Park, Pool, Redruth, Cornwall, TR15 3RR

This competition is open to the public. Employees, and immediate family of employees of Phoneta, and any of it’s adjoining companies need to not enter as they will be deemed ineligible.

You must like and share the page to qualify.

Only one entry per person will count.

This competition will end on Tuesday 6th of November at 12pm.

Winners will be drawn randomly and notified via a Facebook notification.


Good Luck

Phoneta partners with Innovative Care Exhibition for 2019 Exhibition.

Phoneta are proud to announce itself as the FIRST Innovative Care Exhibition 2019 partner. The Care Network Group Ltd is proud to bring the first care show in the South West since 2008 for care organisation owners, managers and other service leaders across the South West and Phoneta’s Marketing division will be assisting with the sales of the Exhibition stands.

Richard Woods, Sales and Marketing Director said “We are delighted to be working with Katrina Green and her team in providing the south west with their first care exhibition since 2008. Phoneta have already assisted a number of events organisations in developing exhibition stand sales or numbers attending particular events.”

Katrina Green said

“At the request from our members we decided to organise the Innovative Care Exhibition 2019 a show for innovative services in the Southwest. With the region being the largest source of care delivery In the UK it made sense for us to organise this event. Most providers are unaware of the products and services that are available to them as they can’t visit places let NEC to be exposed to these.”

“We are excited to get started on a new venture of ours with the backing and commitment of Phoneta. It was a pleasure to meet likeminded individuals who are as infused and driven in making my event a Huge success. Easy process to set up and realistic quote for a new project”

“The theme of the event is Tech and Innovation. We have organised for National influential speakers to attend this event to help secure the footfall we desire.”

This event to showcase products, services and research that will help our guests “re-think” the dynamics and core service delivery models.

There will be speakers such as:-

  • Access health and care
  • National Care association
  • DH
  • DHSC
  • Skills for care
  • Torbay Council
  • Devon Council

The event will be held at Westpoint Arena on 13th March 2019. 9:30-16:30

Innovation has an increasingly important role to play in all our lives. In social care, technology is being used to enable individuals to maintain their independence for as long as possible, to support staff more effectively in their work, and to ensure that individuals remain in control of their supports for as long as possible.

This unique event will bring together designers and developers alongside people who use and work in social care services. As well as hearing about cutting edge innovation, the event will provide an opportunity to consider what technology might mean for people in the home or workplace.

This event will explore some of the most creative technologies and services now available and some which are currently under development.

This will be a unique day and one not to be missed , we would love you to consider exhibiting with us.

If you are interested in getting involved, there are limited sponsorship packages and a selection of exhibition stands available. For more information contact hello@phoneta.co.uk or call 01209 823456.

Phoneta are ready to go at this years Cornwall Business Show

With less than 24 hours to go Phoneta are all ready to showcase their expansive offers at this years Cornwall Business Show at the Royal Cornwall Showground near Wadebridge.

Phoneta are proud to be an associated sponsor of Cornwall’s Largest Business Show. Last year Phoneta launched it’s new rebrand at the show and over the last year it has gone from strength to strength. On the stand, Phoneta will be joined by Jenna Atkins from Made at Home. Jenna produces fine freshly squeezed and bottled cordials that are ‘Made At Home’ So you don’t have to! Using only whole fruits and small amounts of sugar they retain the full flavour of the fruit. Come along to our stand to try the range of flavours and enter the draw to win a “Made at Home” Drinks Hamper worth more than £60.00. For more information click on www.madeathome.co for more information on the range of drinks.

On the day you can expect to meet our experienced team who can help you understand the impact on your business you may face when you miss that important call.

Facts for you to consider:

75% of people won’t leave a voicemail.

85% of missed calls won’t call back.

80% of business is done over the phone

How many calls are you missing?

Visit us on our stand and take advantage of our 14-day free trial to find out!

Our team from Gylly Computer Services will be there with the iBoard Touch for you to have a play on and if you snap it, share it and like our page you can have the chance of winning. Full details will be available on the stand.

The show opens at 09:30 and finishes at 16:00. You can come along and take part in speed networking, listen to some very interesting presentations from local businesses.


The Phoneta gang need your help and support.

As the ONLY Cornish Company taking part they want to make Cornwall Proud.

We are holding a charity night on the 23rd of June at The Penventon Hotel, Redruth supported and sponsored by DJ in Cornwall.

The event will take place from 19:00 with a DJ and Charity Auction and Raffle.

We need help with the following –

  • Gifts for the Auction
  • Prizes for the Raffle
  • Donations
  • Most importantly your attendance on the night.

To book your tickets please click the link below.


Jail & Bail Plymouth 2018

Friday 2 March 2018
10:00am – 5:00pm
Devonport Guildhall, Plymouth

Corporate fundraising

Event organiser: CHSW

Get locked up for a good cause!

Jail and Bail is a hugely entertaining courtroom event which sees fundraisers arrested, charged with their crimes (entirely fictitious, of course) and then placed on trial.

If our jailbirds are found guilty of their ‘wicked and entirely fictional crimes’, which they inevitably will, they will be taken into custody, photographed and banished to the cells. They will only be released if they can raise bail of £999 from their connections, including friends, family and colleagues. This fun courtroom drama will raise vital funds for Children’s Hospice South West.

Please Show your Support






TWO LOCAL BUSINESSES MERGE – Phoneta and Gylly Computer Services combine to expand their offerings

Phoneta are pleased to announce the next development in our journey. Phoneta are merging with Gylly Computer Services, a well-established and local IT business.

Phoneta have provided their quality overflow call handling service for many years whilst Gylly have supported Phoneta’s in house IT. As part of Phoneta’s rebrand, Phoneta planned to build it’s own IT service provider, however the opportunity arose to merge with a well respected and local IT Company. As part of the merge, Gylly will be supporting these systems to ensure vast improvements so that a high standard of IT, business and telephony services can be offered across the South West.

With the current client base of Gylly Computer Services expanding, Gylly wanted to continue to offer the personal but professional IT Service to their business and hospitality clients. The merger will allow them to upscale and offer a wider range of competitive services to their current clients, and attract new.

With over 6 years at the helm current director Sophie Mitchell has taken the decision to take a back step and concentrate on bringing up their 3 year old son and focusing on other projects. Ian Mitchell will be merging into the team at Phoneta Communications ltd as Techincal Director. Joining him, will be Simon Caddy as Director of Communications, supported by Phoneta’s other Directors Kevyn and Anthony Caddy. Simon Caddy said “This is a really exciting time for the businesses, as by combining the experience of Gylly, and infrastructure of Phoneta Communications, we can develop a stronger, more flexible offering across Cornwall and the South West”. Simon Caddy will take the lead in developing existing relationships, discovering new opportunities and will offer the first line of support.

Phoneta Communications will continue to trade as Gylly Computer Services for the next 12 months. The technical team will be led by Ian Mitchell, with the support of Sam McCune as Network Engineer. The merger will allow Gylly to expand the engineering team and the clients we support.

The first change has already been made; Gylly has relocated to Phoneta’s offices on Carn Brea Business Park in Redruth.

Our new address is:

Unit 3B Carn Brea Business Park, Barncoose, Redruth, TR15 3RR

All other contact details will remain the same.

In the meantime if you would like to find out more about Gylly Computer Services please visit:


FREE THE PHONETA 3 – Jail and Bail Charity Ball with Children’s Hospice Southwest

Free the PHONETA 3 campaign

Join us and help raise money for Children’s Hospice South West.

We are holding a Charity Night (sponsored by DJ In Cornwall) to raise a total of £3,000 towards releasing the PHONETA 3 in this years Jail and Bail Charity event with Children’s Hospice South West.

Jail and Bail is a hugely entertaining courtroom event which sees fundraisers arrested, charged with their crimes (entirely fictitious, of course) and then placed on trial.

If our jailbirds are found guilty of their ‘wicked and entirely fictional crimes’, which they inevitably will, they will be taken into custody, photographed and banished to the cells. They will only be released if they can raise bail of £999 from their connections, including friends, family and colleagues. This fun courtroom drama will raise vital funds for Children’s Hospice South West.

Richard Woods, Liam Kemp and Rudi Grenfell from Phoneta need your support.

Come along to the Penventon Hotel for a Disco and Charity Auction and a whole lot of laughter for a great cause.

All profits from the event will go towards the bail money to free them on the 2/3/18. Or you can pay to keep them in all day, your choice.

To keep up to date with their activity go to Phoneta’s Facebook page @phonetauk

If you cannot attend and you would like to donate please click:


Book now and secure your ticket to a great night.
Please note there is a small booking fee towards eventbrite.

Phoneta Celebrate Outstanding Results at The London Vets Show 2017

Phoneta Celebrate Their First London Vets Show.

Phoneta are celebrating a successful exhibition at the London Vets Show 2017. After a long drive from Cornwall the team were set up and ready to show off their services to new and existing clients. There was a great attendance at the show with early indications of an increased footfall on last year with the majority of exhibitors re-booking for next year including Phoneta.

The first day got off to a buzz and by late morning the event was in full swing.  The crowds started to fill the isles and after re-branding to Phoneta, Anthony and the team got to meet existing clients to discuss the new look. Anthony said “It was great to meet our existing clients and for us it was good to talk them through the new look, and the additional services we now offer”. He went on to say “Most of our vets use our Out of hours service, however are now considering us for the daytime overflow, this has been a real success for us.”

Throughout the second day the team were amazed by the volume of people at the show. Rudi Grenfell (Business Manager) said ” I feel the second day has been busier. The amount of people we have seen on the stand has increased”. Also attending the show was Richard Woods (Sales and Marketing Manager) “We have already committed to attend the show next year. This has been our first year and we are delighted with the number of people we have met. It has been great to meet some clients for the first time and also to be part of some engaging conversations. When we had to consider re-booking we never gave it a second thought.”

At the event visitors were encouraged to fill in a form and have their photo taken for the chance to win a CAT S-30 Mobile Phone worth around £200. there was over 180 entries for this prize and the winner was Ceel Gould from Pet Care.

Phoneta have added some great new services to their portfolio. Early next year will see the launch of the new Lone Worker App along with the ability to purchase the range of CAT mobile phones. Along with call message handling, Phoneta have developed a outbound telesales division headed up by Liam Kemp. Phoneta will be able to make a series of outbound calls for appointment making, clients research, outbound sales and data cleansing. More information will follow on the website shortly.

Chloe Fiol (Vets Co-ordinator) Anthony Caddy (Director) Toby Whiteford (Operations Co-Ordinator) Rudi Grenfell (Business Manager)
Richard Woods (Sales and Marketing Manager) Kevyn Caddy (Director) front left Liam Kemp (Outbound Project Leader) Shane Solomon (Marketing Assistant)



Cornwall Business Fair 2017 – Phoneta’s new look receives praise from Local Businesses


Wednesday the 17th of May marked the second business show that Phoneta has attended following the recent re-brand. The Cornwall Business Fair 2017 hosted by Cornwall Chamber of Commerce at the Eden Project provided a warm welcome, relaxed atmosphere and fantastic opportunities to develop existing friendships as well as develop some new ones too.

Situated on stands 55 and 56, Phoneta were in a prime location to network with many great local businesses and visitors to the show and also enjoy all the goodies on offer from the wonderful Penventon hotel a couple of stands over!

Rudi Grenfell meeting Emma Miller from Cornwall Wildlife Trust at the Cornwall Business Fair 2017

Company Director Anthony Caddy said of the show: “Today has been really beneficial to us as a company. Our new branding has been brilliantly received and the atmosphere here has allowed us to make some great connections which we look forward to developing.”

Phoneta welcomed some familiar faces to the stand on the day, including our long standing client and friend Ian Mitchell of Gylly Computer Services as well as a more recent addition, Ian Harris of Harris Begley Financial Planning, who was ready with much appreciated glowing endorsements for our company and services.

One of the highlights of the show for the Phoneta team was presenting our neighbors at FireCrest with a hamper full of Cornish treats which was won on the day. We hope you all enjoy it!

Overall a wonderful day was had by all, topped off with some first class comedy by Johnny Cowling. A perfect end to a busy productive day, and the team at Phoneta look forward to doing it all again next year!





Cornwall Business Show hailed a success for the Launch of Phoneta

March the 16th 2017 will be Remembered for the launch of Phoneta. With a clean look and a simple logo design Phoneta have propelled themselves back into the game against it’s competitors.

Phoneta have refreshed a their brand which was over 25 years old. Kevyn Caddy Director of Phoneta said “It was monumental effort, however we now feel that not only are we still a strong choice for the local Cornish Market we are now a contender for the national markets. We offer Call handling, Out of hours and Overflow Support as well as Lone Worker Monitoring and many more services”

We have a launch offer running until the end of April. We are offering 14 days free trial with NO obligation. Please contact hello@phoneta.co.uk for more information.

Phoneta – Communication Made Easy