9 Reasons why your business should exhibit

9 Reasons why your business should exhibit.

Why is exhibiting so good for business? What can it do for your products and your clients? How can being an exhibitor boost your exposure and sales?


  1. Showcase newest products – Trade shows are one of the best venues to feature your latest cutting-edge product. Nothing beats a hands-on demonstration of an innovative product put in front of a captive audience.
  2. Expand customer base – Every attendee that you speak to and gain details of is another lead waiting for you back at the office. Larger trade shows can produce hundreds of qualified leads, therefore, laying the foundation for new client sales during and after the show.
  3. Obtain feedback and opinions from customers – One of the best ways of improving your brand is from the feedback you obtain from current and prospecting customers. This could be done face to face or through an already created attendee survey.
  4.  Explore new product offerings – A trade show is a perfect place to see other companies new and innovative products that are either of use to you and your company or can give you an insight into your competitor’s products.
  5. Strengthen your bond with existing customers – Meet your existing customers face to face and remind them why they use and love your company. While most of today’s business is conducted over the email inbox or phone, face-to-face meetings are undeniably a fantastic way to do business.
  6. Learn more about your competitors – Maintaining a competitive edge in your industry requires you to know your key competitors. Trade shows allow you to size up your competitors in person and see how they are marketing their products.
  7. Move your excess inventory – If your warehouse or office is bursting at the seams with excess inventory, you can introduce special offers on overstocked items. You could even bring some of these items with you to use as giveaways to key customers.
  8. Speak directly to your target market – Picking a trade show that is right for your business is vital, this will allow you to capitalise on the rewards of rich footfall tailored for your business. Exhibiting is the perfect chance to speak to a large captive audience in a short space of time.
  9. Meet new companies that can help you – Although trade shows are great for boosting your own business, it is also a perfect time to connect with other companies that may be able to assist you or are looking for assistance themselves.


Trade shows are the perfect place not to only market your product to a vast amount of prospecting customers, but then sell your product to those exact same customers.

Why Outsource To Phoneta

Why Outsource?

Ever wondered what it would be like to not have to generate your own leads? Not to spend hours going through your data to make sure it’s all correct? Or, even be able to avoid filling your own diary altogether?

Outsourcing can give you time to do the things you love, time to spend with your clients, time to spend with your family and friends and time to spend alone, carefree, unstressful and valuable time.

Here at Phoneta, we can do it for you. Following our large range of expertise and services we can data cleanse your entire address book, generate new leads for your business, fill your diary with appointments, post your mail at a cheaper rate than the post office, create push text notifications to capture your data, promote your business or gain feedback. The possibilities really are endless.

We are able to do all these things for you. Whether it be calling all your clients and scheduling catch up meetings for you or creating a list of leads for your company that is tailored to what you do and what you need. We can data cleanse your entire system if you need us to. You can outsource all those jobs that people put off because unfortunately they just aren’t at the top of the to-do list, all those things that you just don’t have the time for and isn’t a top priority, you can pass all these things to Phoneta and we will take care of your data, your clients and your companies needs as if they were our own.

With our dedicated Marketing team, our only aim is to help you by doing the things you don’t want to or don’t have time for. We know your customers are your main priority, so we are here to take on some of the more mundane tasks for you. We can cover everything from small 2-day jobs too long term full-time contracts.

Our dedicated sales team can tailor any service to your needs, with the bonus of staffing flexibility we can adapt to suit what ever task you give us to complete. We can solve things like phone phobia and lack of time whilst improving productivity, completing diary fulfilment and measuring the use of your investment. You in the meantime have time to focus on your day job, spend time with your customers and finish work at the end of the day worry free.

What is our Disaster Recovery Service?

How to keep your business running when the circumstances are out of your control.

Power cuts, high winds, flood, fire or even snow. There are so many small disasters that could happen at the drop of a hat and then what? How do you keep your business running without power? or when you can’t physically access the building you work from?

Do you just close up for a day losing possible clientele? Do you miss new enquiries and possible new business? Do you try and work anyway without the correct resources? Or, do you transfer this responsibility to someone else?

Disaster Recovery. That’s what we call it and we have two disaster options so you can rest easy knowing you’re completely covered.

Option One: At a moments notice we can take all your calls, your client’s details and queries, any messages for yourself and the business and advise them what’s happening, why it’s happening and when you will be able to get back to them. Whether this service is needed for a day, a week or even a month we are able to take care of your business when you are unable to.

Option Two: Bring your business to us, we have a flexible working space allowing you to work from our premises, we will give you a dedicated number you can divert your office number to so the transition is flawless. Offering desks with computers ready and set up to go, two meeting rooms, our onsite IT team and the help of our professional answering service when needed.

Armed with more than 70 staff members, back up generators, 4×4 vehicles and an onsite IT team you can feel safe knowing we will always be here to help you whatever the disaster. Never worry again that a manmade, natural or mechanical disaster will stop you from doing what you do best.


Both of these options have been tailored to your business, our goal is to keep other business’s running as flawlessly as possible given the situation at the time. Whether this be taking the calls for you or welcoming you into our office we believe working together makes us stronger. Working as a team with other business’s is how we can all succeed, whatever the circumstance we have been challenged with.

How Can Our Telephone Answering Service Help You?


Why use our telephone answering service?

What are the benefits? How could it help your business? What are the costs?

Our telephone answering service is the answer to many a business problem. We build our service around two key aims; Customer service and client satisfaction. Aiming to give YOU more time for your customers and more time to spend at home with family and friends knowing your business is fully taken care of. We do this by taking all your overflow calls and all your calls when you’re out of the office. So let’s break this down, you have two receptionists but four calls coming in at the same time, what’s the plan? Do they hold on until the first two callers are finished? Do they go to an answerphone system? Or, and more likely, do they hang up because they don’t want to wait and/or don’t want to leave a voicemail?

Did you know 3 out of 4 people won’t leave a voicemail?

So what can we do to help? When this situation occurs; all your phone lines are busy, you’ve stepped into a team meeting or even, if there has been a power cut. All those people waiting to get through to you can come straight through to us, we are specifically trained to be your business, we answer in your business name and work using your personalised protocols to take the relevant details from your clients and email their information straight back to you. This means not only do your customers always get a professional and efficient service, but their information is also sent straight to your inbox ready for you to follow up when and as you wish. This creates an extension of your business, less disruption in your own office, saves you money and buys you time.

Imagine being sat in your office with a customer signing a big deal or making a large sale for the company, whilst we are taking your call’s and sending the information of another three interested customers ready for you to follow up. Imagine you have a mass power cut and can’t answer calls or gain access to your computer but then you look down at your mobile and see text’s from Phoneta letting you know which clients have called and how to get back in touch with them.

Customer service is of paramount importance when there is so much competition out there. Good marketing and a great sales pitch in order to get the customers is all well and good, but it is consistently high levels of customer service that will separate you from your competitors and keep the clients coming back. The reality is, even in this digital age, 80% of all business communication is still carried out on the phone. Can you as a business afford to provide anything less than top class service to that percentage of your customers?

Contact us now on 01209 311311 or email us hello@phoneta.co.uk



 One off Set Up Fee  £40.00  £40.00  £40.00  £40.00  £40.00
 Calls Supplied 75 125 250 500
Email Reply  Inclusive  Inclusive  Inclusive  Inclusive  Inclusive
Text Reply  20p Per Text  Inclusive  Inclusive  Inclusive  Inclusive
Monthly Charge  £20.00 £99.00 £145.00 £275.00 £495.00
 Additional Call Charges £1.70 £1.40 £1.35 £1.30  £1.25

***We have a winner***

Congratulations to Tamsin Chapman for correctly guessing where our new billboard is positioned outside the train station in Truro.

We thank you all for entering. We will have more competitions coming up soon.



Win £25.00 Amazon Voucher with Phoneta

Competition details for your chance to win by telling us where you have seen our new Billboard.

Pop on to our Facebook page and like, share and comment where you think our billboard is located.


The Prize is a voucher worth £25.00 from Amazon.

This competition is being run by Phoneta Ltd, Carn Brea Business Park, Pool, Redruth, Cornwall, TR15 3RR

This competition is open to the public. Employees, and immediate family of employees of Phoneta, and any of it’s adjoining companies need to not enter as they will be deemed ineligible.

You must like and share the page to qualify.

Only one entry per person will count.

This competition will end on Tuesday 6th of November at 12pm.

Winners will be drawn randomly and notified via a Facebook notification.


Good Luck

Phoneta partners with Innovative Care Exhibition for 2019 Exhibition.

Phoneta are proud to announce itself as the FIRST Innovative Care Exhibition 2019 partner. The Care Network Group Ltd is proud to bring the first care show in the South West since 2008 for care organisation owners, managers and other service leaders across the South West and Phoneta’s Marketing division will be assisting with the sales of the Exhibition stands.

Richard Woods, Sales and Marketing Director said “We are delighted to be working with Katrina Green and her team in providing the south west with their first care exhibition since 2008. Phoneta have already assisted a number of events organisations in developing exhibition stand sales or numbers attending particular events.”

Katrina Green said

“At the request from our members we decided to organise the Innovative Care Exhibition 2019 a show for innovative services in the Southwest. With the region being the largest source of care delivery In the UK it made sense for us to organise this event. Most providers are unaware of the products and services that are available to them as they can’t visit places let NEC to be exposed to these.”

“We are excited to get started on a new venture of ours with the backing and commitment of Phoneta. It was a pleasure to meet likeminded individuals who are as infused and driven in making my event a Huge success. Easy process to set up and realistic quote for a new project”

“The theme of the event is Tech and Innovation. We have organised for National influential speakers to attend this event to help secure the footfall we desire.”

This event to showcase products, services and research that will help our guests “re-think” the dynamics and core service delivery models.

There will be speakers such as:-

  • Access health and care
  • National Care association
  • DH
  • DHSC
  • Skills for care
  • Torbay Council
  • Devon Council

The event will be held at Westpoint Arena on 13th March 2019. 9:30-16:30

Innovation has an increasingly important role to play in all our lives. In social care, technology is being used to enable individuals to maintain their independence for as long as possible, to support staff more effectively in their work, and to ensure that individuals remain in control of their supports for as long as possible.

This unique event will bring together designers and developers alongside people who use and work in social care services. As well as hearing about cutting edge innovation, the event will provide an opportunity to consider what technology might mean for people in the home or workplace.

This event will explore some of the most creative technologies and services now available and some which are currently under development.

This will be a unique day and one not to be missed , we would love you to consider exhibiting with us.

If you are interested in getting involved, there are limited sponsorship packages and a selection of exhibition stands available. For more information contact hello@phoneta.co.uk or call 01209 823456.


Hi All,


Thank you for your patience and understanding. BT have restored the service and we are back to normal.


Thank you BT again.




Hi All,

BT have a nationwide, system wide problem. They are treating it as a P1 (Priority 1) response their highest level incident.

Status Updates can be seen at the following link:


BT Say:

We’re aware of a problem that means some of our customers are unable to receive incoming calls through their fibre home phone connection. We’re sorry about this but our engineers are working hard to get this fixed as quickly as possible.


Anthony Caddy said:

“Our back up service is in place, however if you are a BT client you may not be able to divert to us due to this being a National problem. Please contact your supplier for more help.”

We apologise for any inconvenience this may cause and we are doing all we can to get back online with BT.



Phoneta are ready to go at this years Cornwall Business Show

With less than 24 hours to go Phoneta are all ready to showcase their expansive offers at this years Cornwall Business Show at the Royal Cornwall Showground near Wadebridge.

Phoneta are proud to be an associated sponsor of Cornwall’s Largest Business Show. Last year Phoneta launched it’s new rebrand at the show and over the last year it has gone from strength to strength. On the stand, Phoneta will be joined by Jenna Atkins from Made at Home. Jenna produces fine freshly squeezed and bottled cordials that are ‘Made At Home’ So you don’t have to! Using only whole fruits and small amounts of sugar they retain the full flavour of the fruit. Come along to our stand to try the range of flavours and enter the draw to win a “Made at Home” Drinks Hamper worth more than £60.00. For more information click on www.madeathome.co for more information on the range of drinks.

On the day you can expect to meet our experienced team who can help you understand the impact on your business you may face when you miss that important call.

Facts for you to consider:

75% of people won’t leave a voicemail.

85% of missed calls won’t call back.

80% of business is done over the phone

How many calls are you missing?

Visit us on our stand and take advantage of our 14-day free trial to find out!

Our team from Gylly Computer Services will be there with the iBoard Touch for you to have a play on and if you snap it, share it and like our page you can have the chance of winning. Full details will be available on the stand.

The show opens at 09:30 and finishes at 16:00. You can come along and take part in speed networking, listen to some very interesting presentations from local businesses.